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Privacy Policy (Apps & Website)

cookie and privacy policies - the spiritual seek

The Spiritual Seek – Personality Tests

Website: https://spiritualseek.com
Effective Date: July 13, 2025
Version: 2.0

Our Commitment to Your Privacy

At The Spiritual Seek, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.

Our Services Include:

Website:

  • https://spiritualseek.com

Mobile Applications:

  • Spiritual Personality Tests.
  • Guided Spiritual Meditation.
  • Personality & Psychology Tests.
  • Soul Karma Test.

By using our services, you agree to the collection and use of information as described in this policy.

1. Key Definitions

Account: Your personal profile created to access our services (where applicable).
Application: Our mobile apps available on Google Play Store and Apple App Store.
Company: The Spiritual Seek – Personality Tests, Via Roma, 20121 Milano, Italy.
Cookies: Small data files stored on your device that help us improve your experience.
Personal Data: Any information that can identify you as an individual.
Service: Our website, mobile applications, or both.
Usage Data: Information automatically collected about how you use our services.
Data Controller: The Spiritual Seek – Personality Tests (we determine how your data is processed).
Data Processor: Third-party companies that process data on our behalf.

2. What Information We Collect

Personal Information You Provide

When you use our services, you may choose to provide:

  • Email address.
  • Nickname or display name.
  • Test results and responses.
  • Contact form submissions.
  • Feedback and support requests.

Information We Collect Automatically

When you use our services, we automatically collect:

  • IP address and general location.
  • Device type and operating system.
  • Browser type and version.
  • Pages visited and time spent.
  • How you interact with our content.
  • Date and time of visits.
  • Referring website or source.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences.
  • Analyze website performance.
  • Provide personalized content.
  • Ensure security.

Types of Cookies We Use:

  • Essential Cookies: Required for basic functionality.
  • Functional Cookies: Remember your settings and choices.
  • Analytics Cookies: Help us understand how you use our services.

You can control cookie settings through your browser and/or on the dedicated page on this website, though this may limit some functionality.

3. How We Use Your Information

Legal Basis for Processing

We process your personal data based on:

  • Your consent (for marketing communications, non-essential cookies).
  • Contract performance (to provide services you’ve requested).
  • Legitimate interests (to improve our services, ensure security).
  • Legal obligations (to comply with applicable laws).

Specific Uses

We use your information to:

  • Provide and maintain our services.
  • Create and manage your account (not yet active).
  • Send you test results and personalized content.
  • Communicate important updates about our services.
  • Respond to your questions and support requests.
  • Analyze usage patterns to improve our services.
  • Ensure security and prevent fraud.
  • Comply with legal requirements.

Marketing Communications

With your consent, we may send you:

  • Information about new tests and features.
  • Personalized recommendations.
  • Special offers and promotions.

You can unsubscribe at any time using the link in our emails or by contacting us.

4. How We Share Your Information

We do not sell your personal data. We may share your information only in these specific circumstances:

Service Providers

We work with trusted third-party companies to:

  • Host our website and applications.
  • Provide analytics and insights.
  • Process payments (if applicable).
  • Send communications.
  • Provide customer support.

These companies are contractually required to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests.
  • Protect our rights and property.
  • Investigate potential violations of our terms.
  • Ensure user safety and security.
  • Prevent legal liability.

Business Transfers

If we undergo a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before this happens and explain your choices.

5. International Data Transfers

Your information may be processed in countries outside Italy/EU where data protection laws may differ. We ensure adequate protection through:

  • Standard Contractual Clauses approved by the European Commission.
  • Adequacy decisions by the European Commission.
  • Other appropriate safeguards as required by law.

6. How Long We Keep Your Information

We retain your personal data only as long as necessary for the purposes outlined in this policy:

  • Account information: Until you delete your account plus 30 days.
  • Test results: 12 months from last activity (unless you request deletion).
  • Communication records: 12 months from last contact.
  • Analytics data: 12 months maximum.
  • Legal compliance: As required by applicable laws.

You can request deletion of your data at any time, subject to legal requirements.

7. Your Privacy Rights

Under GDPR and other applicable laws, you have the right to:

Access Your Data

Request a copy of the personal data we hold about you.

Correct Your Data

Update or correct inaccurate information.

Delete Your Data

Request deletion of your personal data (subject to legal requirements).

Restrict Processing

Limit how we use your data in certain circumstances.

Data Portability

Receive your data in a structured, machine-readable format.

Object to Processing

Opt out of certain types of data processing.

Withdraw Consent

Withdraw your consent at any time (without affecting prior processing).

Lodge a Complaint

Contact your local data protection authority if you have concerns

How to Exercise Your Rights:

We will respond to your request within 30 days.

8. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest.
  • Regular security assessments and updates.
  • Access controls and authentication.
  • Employee training on data protection.
  • Incident response procedures.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information promptly upon verification.

10. Third-Party Services

Our services may contain links to third-party websites, applications, or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.

Third-Party Services We Use

  • Microsoft Clarity (for website analytics).
  • Email service providers (for communications).
  • Cloud hosting services (for data storage).

Each of these services has their own privacy policies governing their use of your information.

11. Automated Decision-Making

We may use automated systems to:

  • Personalize your experience.
  • Recommend relevant content.
  • Detect and prevent fraud.

These systems do not make decisions that significantly affect your rights. If this changes, we will inform you and explain your options.

12. Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:

  • Notify relevant authorities within 72 hours.
  • Inform affected users without undue delay.
  • Provide clear information about the breach and our response.
  • Offer guidance on protective measures you can take.

13. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make significant changes, we will:

  • Post the updated policy on our website.
  • Send you an email notification (if you have provided your email).
  • Display a prominent notice on our services.

We encourage you to review this policy regularly. Changes become effective when posted on this page.

14. Contact Information

General Privacy Questions

Email: info@spiritualseek.com
Website: https://spiritualseek.com/contacts/
Address: The Spiritual Seek – Personality Tests, Via Roma, 20121 Milano, Italy.

Data Protection Officer

Email: dpo@spiritualseek.com
Address: Data Protection Officer, The Spiritual Seek, Via Roma, 20121 Milano, Italy.

Supervisory Authority

If you have concerns about our data practices, you can contact the Italian Data Protection Authority (Garante per la protezione dei dati personali):

This policy is available in multiple languages. In case of conflicts between translations, the English version prevails.